{"id":4295,"date":"2020-12-07T17:47:22","date_gmt":"2020-12-07T16:47:22","guid":{"rendered":"http:\/\/2025.www.vilisto.de\/kontakt-energieberatung-einzelraumregelung-anfordern\/hilfe\/"},"modified":"2025-06-23T14:49:57","modified_gmt":"2025-06-23T12:49:57","slug":"help","status":"publish","type":"page","link":"https:\/\/www.vilisto.de\/en\/contact-energy-consulting\/help\/","title":{"rendered":"Help"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-kgjc08mb-d631779819c6a561bae65c7c5856a8fa socket_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll av-minimum-height av-minimum-height-25 av-height-25  container_wrap sidebar_right'   data-av_minimum_height_pc='25' data-av_min_height_opt='25'><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-4295'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kkf60eg4-6dc34704e9cbd2acf2a4e2db2c8377cb\">\n#top .av-special-heading.av-kkf60eg4-6dc34704e9cbd2acf2a4e2db2c8377cb{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kkf60eg4-6dc34704e9cbd2acf2a4e2db2c8377cb .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kkf60eg4-6dc34704e9cbd2acf2a4e2db2c8377cb .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kkf60eg4-6dc34704e9cbd2acf2a4e2db2c8377cb av-special-heading-h1 blockquote modern-quote modern-centered  avia-builder-el-1  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >We are here for you.<\/h1><div class='av-subheading av-subheading_below'><p>Find the right contact for every concern around the topic of heat management in non-residential buildings.<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='av_section_2'  class='avia-section av-ki9d7lal-9bc7133f6e908b9cc75caf5b450c8ac3 main_color avia-section-large avia-no-border-styling  avia-builder-el-2  el_after_av_section  el_before_av_textblock  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-4295'><div class='entry-content-wrapper clearfix'>\n<section  class='av_textblock_section av-kgtclvxv-aca48f640a5dfa41862b59336199a8bd '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Get in contact with our team.<\/h3>\n<\/div><\/section>\n<section  class='av_textblock_section av-kgtclvxv-c76759b1e8ba43b39658e4c3c774da07 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: left;\">Do you need help with operations, do you have a technical problem,or a concern about the devices you have installed? Our team is happy to help you.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kiesv35e-200ae6bf00c2b46ac637b471c99f573a\">\n#top .hr.hr-invisible.av-kiesv35e-200ae6bf00c2b46ac637b471c99f573a{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-kiesv35e-200ae6bf00c2b46ac637b471c99f573a hr-invisible  avia-builder-el-5  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-kgtclvxv-aca48f640a5dfa41862b59336199a8bd '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h4 style=\"text-align: center;\">If your request is an urgent emergency:<\/h4>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fq3t9-61ace209e5e3605d0c905b4b94b414b0\">\n.flex_column.av-fq3t9-61ace209e5e3605d0c905b4b94b414b0{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-fq3t9-61ace209e5e3605d0c905b4b94b414b0 av_one_fourth  avia-builder-el-7  el_after_av_textblock  el_before_av_one_half  first flex_column_div av-zero-column-padding  column-top-margin'     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7twax-8d9699bf5ed26decccb238fc074a6065\">\n.flex_column.av-7twax-8d9699bf5ed26decccb238fc074a6065{\nborder-width:1px;\nborder-color:#a0c828;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:20px 20px 20px 20px;\n}\n<\/style>\n<div  class='flex_column av-7twax-8d9699bf5ed26decccb238fc074a6065 av_one_half  avia-builder-el-8  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_div avia-link-column av-column-link avia-link-column-hover  column-top-margin'    data-link-column-url=\"tel:+49%2040%203346%20812%2001\"   ><a class=\"av-screen-reader-only\" href=tel:+49%2040%203346%20812%2001 >Follow a manual added link<\/a><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kgu1k7c6-4b97383de2fcd93a72518d9221513d26\">\n#top .av_textblock_section.av-kgu1k7c6-4b97383de2fcd93a72518d9221513d26 .avia_textblock{\ncolor:#2c3f48;\n}\n<\/style>\n<section  class='av_textblock_section av-kgu1k7c6-4b97383de2fcd93a72518d9221513d26 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h5 style=\"text-align: center;\">Support Hotline:<br \/>\nP. +49 (0)40 3346 812 01<\/h5>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-fq3t9-fb769bac08127413c413da0ef08ab685\">\n.flex_column.av-fq3t9-fb769bac08127413c413da0ef08ab685{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-fq3t9-fb769bac08127413c413da0ef08ab685 av_one_fourth  avia-builder-el-10  el_after_av_one_half  avia-builder-el-last  flex_column_div av-zero-column-padding  column-top-margin'     ><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-4295'><div class='entry-content-wrapper clearfix'><section  class='av_textblock_section av-kgtclvxv-c76759b1e8ba43b39658e4c3c774da07 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3 style=\"text-align: left;\">For all other cases:<\/h3>\n<p style=\"text-align: left;\">Describe the problem as detailed as possible so that we can help you quickly and in a targeted manner.<\/p>\n<\/div><\/section><\/p>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":4281,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4295","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.vilisto.de\/en\/wp-json\/wp\/v2\/pages\/4295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vilisto.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.vilisto.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.vilisto.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vilisto.de\/en\/wp-json\/wp\/v2\/comments?post=4295"}],"version-history":[{"count":4,"href":"https:\/\/www.vilisto.de\/en\/wp-json\/wp\/v2\/pages\/4295\/revisions"}],"predecessor-version":[{"id":15540,"href":"https:\/\/www.vilisto.de\/en\/wp-json\/wp\/v2\/pages\/4295\/revisions\/15540"}],"up":[{"embeddable":true,"href":"https:\/\/www.vilisto.de\/en\/wp-json\/wp\/v2\/pages\/4281"}],"wp:attachment":[{"href":"https:\/\/www.vilisto.de\/en\/wp-json\/wp\/v2\/media?parent=4295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}